FNOL "First Notice of Loss" is you first step to proceed with managing a claim. This is a critical first step taken by you to inform the insurer about your loss. For example, if your insured vehicle is damaged due to a treefall, there is a specific line of coverage in your policy which will pay for that incident. This would be deemed not at fault and there would be no impact to your future renewal premium due to the insurance company paying for the cost for your loss.
Most people go to insurance to report their loss, and this is where a lack of knowlege could impact you. After all, a policy is a contract between you and your insurance company. ln this important first step, the insurance company will determine your fault based on fault determination rules
which may not be in your favour.
This is where your insurance broker, or a settlement advisor can help.
The exact details required to notify the insurer about your loss will depend upon the nature of the damage or loss and the insurer’s process. You will come to know about the requirements after you contact your insurer. Here are some points to give you an idea.
Each insurance policy has a unique number. It helps in identification, record keeping, and other back-end processes. While notifying the insurer, you will need to share your policy number.
You might be asked to share basic personal information such as your name and mobile number for verification. Refrain from sharing private details such as credit card number, CVV, etc.
Share details about the insured asset. For example, the bike’s registration number, make and model, age, etc., based on the insurer’s requirement.
You need to share details about the nature of the loss. For example, if it’s a car insurance case, then you need to explain how your car got damaged, where it was at the time of damage, whose fault it was, etc.
Insurance companies apply high deductibles and typically increase furure premiums associated with even minor claims. This means that many times - it is only beneficial to report an incident to your insurance company when favourable to you.
Since this is the first time you are informing the insurer about your loss being accurate in describing your incident is imperative. Many times, people are confused, disoriented, and recovering from the trauma associated with an accident. Failure to report your accident correctly, can result in costly errors in your description of events,.
Unfortuantely, insurance companies will make you pay for the cost in the future to recover their financial loss.
In some cases, its ideal to handle matters independently, which doesn't mean you're alone. That is where ORS comes in!
We have over 20 years of experience in the insurance industry, Specializing in property damage events. Our team of advisors has a proven track record of successfully representing clients in insurance related matters to protect their wallets. Often times, its in your favour to settle accidents privately. But it is important, it is documented, both parties consent, and there are formal records if needed to be produced.
Off Record Settlements, protects the interest of YOU the consumer. We believe in taking a personalized approach to understand every case before advising the best avenue to take. We carefully listen to our clients' unique case and work with them to develop the best approach to report or settle an accident.
Our goal is to help our clients achieve the best outcome in the most cost-effective manner possible. This saves you money, and protects your driving record. We're here to work for you.
Please reach us at if you cannot find an answer to your question.
Your driving record is one of the biggest determining factors to your price of insurance. Our goal is to protect your record so that you can save over your lifetime of driving. We want to ensure minor incidents that can be handled outside of the insurance claims dont negatively affect your future pricing. That's where we like to keep small fender benders off your official driving record.
We handle a wide range of accidents, but focus our expertise on the physical damage part of your claim. This means doing an assessment of the accident, helping you decide if its practical to go through your insurance, and if not, work with the other party to document that this was handled with no fault to either persons, off record.
We ensure all parties consent to the any settlement and this includes (but is not limited to):
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Off Record Settlements
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Toronto, Ontario
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